Here at DoorTechnik we take your privacy seriously. We don't collect information unless we need it and we always store it securely.

What information do we collect when you visit the site?
  • Your IP, browser & device information on our server
  • Your IP, browser & device information through Google Analytics
  • Your email address if you create an account
How long is the information kept for?
TypeRetention periodNotes
IP, browser & device information on our server 2 months To aid in troubleshooting website & server issues and to prevent fraud
Browser & device information through Google Analytics 48 months To improve our website by assessing popular content
Your email address Indefinitely Collected to communicate with you
How is the data stored & acccessed?

The data is stored on secure servers and is only accessed by those DoorTechnik staff with an appropriate need to do so. Data may also by accessed by our IT and financial providers as part of our business operations.

Cookies on the DoorTechnik Website

DoorTechnik Limited ("us", "we", or "our") uses cookies on www.doortechnik.co.uk (the "Website"). By using the Website, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website or a third-party to recognise you and make your next visit easier and the Website more useful to you.

Cookies can be "persistent" or "session" cookies.
 

For more details about cookies and details on how to delete and disable cookies you can visit www.aboutcookies.org

How we use cookies
When you use and access the Website, we may place a number of cookies files in your web browser.
 
We use cookies for the following purposes: 
  1. to enable certain functions of the Website (session cookies);
  2. to provide analytics so that we can analyse data about webpage traffic and improve our website to tailor it to visitors’ needs (analytical cookies).
We do not collect or store any personal information that could be used to identify you. The cookies we use only collect anonymous information for statistical analysis purposes. 
 
We use both session and persistent cookies on the Website.  You can find out more information about the individual cookies we use and the purposes for which we use them in the table:
 
Cookie titlePurpose
CookieConsent Use to record when you have acknowledged the cookie notice, so that you no longer see it.  This cookie is persistent.
PHPSESSID A cookie to allow users to log into the website, then not have to log in again in that session.  This is a session cookie
osCsid A cookie to allow users to log into the website, then not have to log in again in that session.  This is a session cookie
We use Google Analytics help us assess popular content on the site.

Name of Cookie

Expiry

Purpose

_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
__utmt 10 minutes Used to throttle request rate.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

cookieConsent

Permanent Used so that we don't have to keep on showing you the cookie notice

The information that we receive from our use of Google Analytics does not contain personal information that could be used to identify you. We do not allow Google to use or share our analytics data.

For further information on Google Analytics:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser or www.aboutcookies.org.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer and some of our pages might not display properly.

 

What information do we collect when you request a quote?
  • Your contact details
  • Project details
What information do we collect when you place an order?
  • Your contact details
  • Project details
  • Delivery address
  • Payment details
How long is the information kept for?
  • Quote information is kept for 6 years
  • Order information is kept indefinitely
How we use your information

We request information from you so as to provide a quote or to process your order. To buy from us, you must provide contact information (e.g. name and shipping address) and financial information (e.g. credit card number, expiration date). This information is used for billing purposes and to fill your orders.

We use an outside shipping company to deliver orders, and a credit card processing company to charge customers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

We will keep information regarding your order indefinitely in order to provide a warranty, spare parts and other such services.

If for any reason you would like to access your information, need any rectification or would like your information removed please get in touch.